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Weekly
Stories of modern business.
Produced by Courier, the defining media brand for a new generation who want to live and work on their own terms, the Courier Weekly podcast digs into the big issues, ideas and trends of the moment. Each episode, hosted by Courier's Daniel Giacopelli, provides a dose of insight and inspiration for those looking to launch or grow their own business.
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Courier Weekly Friday 18 December 2020
Courtney Boyd Myers is the founder of AKUA, whose kelp jerky product has surged in popularity since launching in 2019. We caught up with Courtney to hear how her journey’s been so far and why kelp is a food trend to watch in the year ahead.
Full episode
Courier Weekly Friday 11 December 2020
Julie Deane is founder of The Cambridge Satchel Company, the humble UK-based leather bag brand that, in the past decade, defied the odds and became a rare phenomenon. But that story has been told. This week, Julie explains what happened after the success, sharing how and why everything went wrong, and what she did to get the company back on course.
Full episode
Courier Weekly Friday 4 December 2020
A decade ago, when Londoner Kodj Glover was a teenager, he took a trip to Japan with his mother and became obsessed with high-quality Japanese clothing. He promised that if he ever started a company himself, he would return to Japan for inspiration. On today’s show, Kodj explains how he’s made good on that dream, having recently launched his own brand, Fuji&Hakone.
Full episodeWorkshop
Insights, advice and know-how.
Produced by Courier, the defining media brand for a new generation who want to live and work on their own terms, the Courier Workshop podcast explains key business topics in order to help you work better. Each episode takes a deep-dive into one essential concept and unpacks it – defining terms, sharing the experiences of experts and founders, and pointing you in the direction of useful tools.
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Courier Workshop episode 12: Press coverage
Having your business talked about in the right places, for free, is something pretty much every business is after. But how do you go about it? We talk to Jesse Derris, founder of strategic communications agency Derris; Kim Pham, co-founder of Asian food brand Omsom; and Hana Sutch, founder of walking app Go Jauntly, to talk about the tactics to getting press coverage – including tips for doing it yourself or working with a PR agency. File this under 'unmissable'.
Full episode
Courier Workshop episode 11: Customer support
How a business interacts and supports its customers is super important to keeping hold of them – and attracting new ones. We speak to two direct-to-consumer brands who take their customer support very seriously and dig into the details of how they go about it. Plus, we get the lowdown from a Zendesk expert on the essentials every business needs to have in place from the beginning – and then how to scale it.
Full episode
Courier Workshop episode 10: Pay equity
Despite positive intentions, achieving pay equity across your business isn't something that'll just happen organically. In this episode, we learn how two companies, Buffer and GrantTree, have brought in innovative approaches to ensuring people are paid fairly, based on their skills, experience and knowledge. We also dig into how you can adapt your compensation structure to achieve pay equity.
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